Advisory That Fits the Way
Transportation Teams Actually Operate
Most AI proposals for transport are written by people who have not spent time in a dispatch room. Ours start there — and every recommendation carries a clear regulatory reference.
Back to HomeSix Things That Shape How We Work
On-Site Observation First
We see your dispatch room before we say anything about AI. Proposals follow observation, not the other way around.
Regulatory Cross-Referencing
Every recommendation is checked against APAD, JPJ, and SPAD guidance before it reaches you in writing.
Human Confirmation Required
No AI-drafted output reaches drivers or passengers without dispatcher sign-off. This is built into every scope.
Read-Only System Pilots
AI integration during pilots is read-only. Nothing is written to your TMS without explicit dispatcher action.
Bilingual Throughout
All training and documentation is available in Bahasa Malaysia and English, for staff at every level and shift.
Written, Board-Ready Records
Every engagement produces a written record. Retainer clients receive monthly briefs and an annual board summary.
Industry Knowledge That Comes From the Floor
Permata Move advisors have backgrounds in bus operations management and government-linked transport systems. When we talk about dispatch pressure at 6 am, or what happens when a route deviates near a school zone, we are not guessing. That familiarity shapes the quality of what we propose and keeps recommendations grounded in what is operationally realistic.
- 14+ years of combined dispatch and fleet management background
- Familiarity with intercity, airport transfer, and school bus operational contexts
- Working knowledge of TMS platforms common in the Malaysian market
A Careful, Scoped Approach to AI Integration
We do not arrive with a platform to sell. Our work is technology-agnostic — we assess which AI capabilities are a fit for your existing systems, and scope integration in a way that does not require large capital expenditure or extended IT projects. Pilots use read-only TMS access, and every integration point is documented clearly for your internal teams.
- No vendor relationships that influence our recommendations
- Integration scoped to existing TMS — no system replacement required
- Full integration documentation provided to your IT team
Advisory That Stays With You Through the Supervised Period
The Drafting Pilot includes four weeks of supervised delivery. During that time, one of our team is available daily to review AI outputs alongside your dispatchers, answer questions from staff on any shift, and adjust scope if early results suggest a different approach. This is not a handoff — it is a shared four weeks of careful work.
- Daily availability during the four-week supervised period
- Scope adjustments possible mid-pilot based on observed outputs
- Staff questions answered in Bahasa Malaysia or English, across all shifts
Fixed, Transparent Pricing for Each Engagement
Our three engagement types have published prices: RM 1,070 for a Listening Visit, RM 1,180 for a Drafting Pilot, and RM 4,650 per month for a Stewardship Retainer. There are no variable fees based on fleet size or route count at the standard tier. Operators know the cost before they commit.
- No hidden fees or scope creep billing
- Each engagement scoped and costed in writing before work begins
- Starting with a Listening Visit requires no commitment to further work
Measurable Outcomes, Not Vague Improvements
After every engagement we produce a written brief with specific findings. For Listening Visits, this means a scoped AI assist proposal tied to observed tasks. For pilots, it means a four-week assessment covering output quality, dispatcher response, and recommended next steps. For retainer clients, monthly briefs and an annual board summary track how AI assists are performing over time.
- All findings delivered in writing — no verbal-only briefings
- Pilot assessments include recommended adjustments, not just summaries
- Annual board summaries track compliance status and AI output trends
Typical Vendor Proposals vs. Our Approach
| What to Consider | Typical AI Vendors | Permata Move |
|---|---|---|
| Starting point | Product demo | On-site observation |
| Regulatory alignment | Rarely addressed | APAD, JPJ & SPAD cross-checked |
| System changes required | Often significant | None — read-only integration |
| Human oversight model | Varies by product | Dispatcher confirms every output |
| Language support | Usually English only | Bilingual BM / EN throughout |
| Pricing structure | Often variable, usage-based | Fixed, published prices |
| Board-level reporting | Dashboard only | Annual written board summary |
Distinctive Features of Our Practice
Engagements Scoped to Your Specific TMS
We do not offer a one-size-fits-all integration. Every pilot is mapped to the specific TMS your dispatch team uses, including its data export format, update frequency, and access controls.
Living Regulatory Reference Library
We maintain a dated library of APAD, JPJ, and SPAD circulars relevant to AI-assisted operations. When a circular changes, we update our reference document and note it in any active client brief.
No Vendor Affiliations
Permata Move does not receive referral fees or commercial arrangements from AI software providers. Our recommendations reflect what we observe, not what we have been asked to promote.
Data Handling Addendum in Every Agreement
A written data handling addendum is included in every engagement contract. It defines what data we access, for how long, and confirms your ownership of all operational records.
Milestones Since Opening in Putrajaya
18+
Operators Consulted
6
Drafting Pilots Completed
100%
Engagements Delivered in Writing
3
Active Stewardship Retainers
Ready to discuss your operations?
A Listening Visit is the lowest-risk way to begin. Fixed price, one advisor, your dispatch room. We produce a written brief, and you decide what to do next.
Request a Conversation